Core
Lead and customer pipeline
Ownership, stage, SLA, source, and next action on one floor board. First-touch quiet hours can hold night drafts.
ManifestoAuto Sales OS · HITL dealership CRM
Run the floor without unsupervised send.
Sales OS is the rooftop workspace for leads, first-touch SLA, listings, PhotoDesk, approvals, and the manager scoreboard. A hosted Metro Auto demo is live at app.manifestoauto.com. A paying rooftop is provisioned separately. Drafts never auto-send or auto-publish.
What the solution covers
One clear system, configured around the work.
Core
Human approval queue
Customer drafts, listing copy, and photo jobs sit as pending until an authorized person sends or publishes. HITL cannot be switched off.
Configured
Follow-up workspace
First-response and assist drafts stay grounded in this rooftop’s facts. No invented APR or unofficial nameplates.
Configured
Listing Studio and PhotoDesk
Copy and lot stills for this VIN. Matte-and-plate compositor is optional. Gemini, Imagen, and diffusion are blocked — they redraw the car.
Core
Automotive Intelligence
Retail directory of official nameplates plus a live official collect (EPA vehicles and NHTSA recalls). Encyclopedia is not complete. market_series stays empty until a cited series exists.
Core
Manager scoreboard
SLA, HITL queue, and aged units from this pipeline — not a second tracker database.
How deployment works
Start with the smallest useful scope.
We document the current workflow, decide what people and systems remain authoritative, then configure and verify the solution before expanding it.
- 01
Map the existing sales process
Document lead sources, stages, owners, approval rules, CRM/DMS boundaries, and the manager rhythm.
- 02
Configure one golden workflow
Start with one high-value path such as inbound lead to reviewed first response and next action.
- 03
Connect the required systems
Add only the approved data sources and handoffs, with durable logging and clear ownership.
- 04
Pilot with one team
Validate records, permissions, approvals, usability, and reporting before expanding the scope.
Designed outcomes
What better looks like.
- A visible owner and next action for every active lead.
- Customer-facing AI work remains reviewable.
- Listings and follow-up stay grounded in dealership data.
- Managers see workflow health from the same system of record.
Good fit
- A dealership needing a configurable CRM
- A store improving lead and approval discipline
- A group standardizing a sales workflow
- A pilot around one measurable operational bottleneck
Not the promise
- An automatic replacement for every DMS
- Unsupervised messages or pricing
- Invented vehicle or market facts
- A generic CRM installed without process discovery
Questions & operational facts
Straight answers.
Verified operating constraints, human-in-the-loop policies, and technical boundaries.
Does ManifestoAuto Sales CRM auto-send customer communications?+
No. Customer drafts, follow-ups, and price messages sit in a human approval queue. Authorized dealership personnel must explicitly review and send. HITL cannot be disabled.
How does Automotive Intelligence source vehicle data?+
Automotive Intelligence collects official factory catalogs, EPA fuel economy ratings, and NHTSA recall datasets. It never invents market volumes or speculative pricing.
How does PhotoDesk handle vehicle photography?+
PhotoDesk uses matte-and-plate compositing to standardize lot photography for a specific VIN. Generative AI diffusion models (like Gemini or Imagen) are strictly blocked because they redraw and alter vehicle characteristics.
Can we test Sales OS before deploying on our rooftop?+
Yes. A hosted Metro Auto live demo is available at https://app.manifestoauto.com for evaluation.
Scoped discovery
Start with one sales workflow.
Tell us what CRM or DMS you use, where the sales workflow breaks down, and which approval points must remain with your team.